Delivering smiles and Amazon packages
We are so thankful and appreciative of the tens of thousands of drivers delivering Amazon packages to customers courteously, respectfully, and on-time. Those drivers who bring a bit of fun into their delivery, or go above-and-beyond to deliver smiles, really bring a smile to our faces.
To have a little fun this holiday season, see two of our many drivers who have truly delivered smiles.
This driver can't help but feel the beat.
We appreciate you! Take a bow.
And customers are showing their appreciation for drivers as well. Take a look at these thoughtful thank yous for the people working to get their packages out to customers.
Our goal is for every package to be delivered safely, on-time, and in a respectable way. And the vast majority are. But, when that doesn’t happen, we want to know so we can make it better and work with customers directly to make it right. Amazon’s customer service is available 24/7 to help customers with any matters related to their package delivery at 1 (888) 280-4331 or via chat.
We also want to know when a delivery goes right - so we can celebrate and thank those drivers. They understand that for some customers, a package could be the gift they’ve been waiting to give their loved one. Or maybe it’s that much-needed household item they’ve been living without for a few days. Or maybe it’s the latest board game that they’ll gather around with family for game night. For us, how and when the package is delivered is just as important as what’s inside.
We want to hear about the great experiences you’ve had with the men and women who deliver your packages. Tag @Amazon in your videos, pictures, and posts on Twitter, Instagram, and Facebook or contact our Customer Care, so we can shine a spotlight on those who deserve it.